Frequently Asked Questions
Everything you need to know about our services, process, pricing, and security — all in one place.
Didn't find your answer? Ask us on WhatsApp or send us a message.
🚀Getting started
No. You can start by messaging us on WhatsApp or filling the plan finder. We only ask for an email to send your acknowledgement — no registration required.
Share your documents via WhatsApp or our secure upload link. A dedicated CA reviews your case, prepares the return or advisory, and shares a draft with you. You approve, we file, and you receive the acknowledgement — all typically within 48 hours.
We offer ITR filing (salaried, freelancer, business, NRI), tax planning (year-round advisory), GST compliance (GSTR-1, 3B, annual), and notice / scrutiny response across all income tax notices.
Absolutely. We can pick up from wherever your previous CA left off. Share the last filed return and any pending work — we'll review and continue.
📄ITR filing
Most salaried returns need: Form 16, salary slips (optional), bank statements, investment proofs (80C, 80D, NPS), interest certificates, and Form 26AS / AIS. Freelancers additionally need invoices and expense records. Your CA will tell you exactly what's needed for your case.
Your CA selects the correct form based on your income sources. ITR-1 for simple salaried income, ITR-2 for salary + capital gains/foreign income, ITR-3 for business/professional income with no presumptive taxation, ITR-4 for presumptive taxation. You don't need to know — we handle it.
For most individuals, the due date is 31 July of the assessment year (e.g., 31 July 2025 for AY 2025-26). Filing after this date attracts a late filing fee of ₹5,000 (₹1,000 if total income is below ₹5 lakh). We recommend filing before the deadline to avoid interest under section 234A.
RSU/ESOP income requires the Foreign Schedule (Schedule FSI) and Schedule TR if foreign tax was paid. Capital gains from selling shares are also reported in Schedule CG. We handle these regularly — just share your brokerage statements.
Yes. We handle NRI returns including DTAA benefit claims, foreign asset reporting, FEMA compliance notes, and income from Indian sources. Share your residency status and income documents.
We reconcile your AIS / TIS with your actual income and investments before filing. If there are genuine mismatches, we either submit a feedback on the IT portal or report the actual figures and document the discrepancy to prevent future notices.
📊Tax planning
Tax planning includes reviewing your current income, investments, and deductions; recommending additional savings instruments (NPS, ELSS, 80D, HRA optimisation, loss harvesting); and providing a written action plan. Premium plans include mid-year check-ins and last-minute filing.
The earlier the better. Starting at the beginning of the financial year (April) gives you the full year to implement recommendations. We offer a mid-year review for clients who start late, ensuring you still maximise savings before March.
It depends on your total deductions. If your 80C, 80D, HRA, and other deductions exceed roughly ₹3.75 lakh, the old regime typically saves more tax. Your CA will compare both regimes using your actual numbers and recommend the better option.
Yes. We advise on HUF formation, income attribution, and HUF-specific deductions. Premium plans include HUF advisory as part of the service.
🏢GST compliance
Monthly and quarterly GSTR-1 and GSTR-3B filing, GSTR-9 annual return, GST reconciliation (2A/2B vs books), GST registration, and GST advisory for new businesses.
Share your sales and purchase invoices for the month (or a summary Excel), along with the tax collected and paid. We prepare, reconcile, and file on the GSTN portal.
Yes. We can file overdue returns, calculate the correct late fees and interest, and file in the correct order to minimise penalties. We also assist with notice responses arising from non-compliance.
No — we can bundle GST compliance with ITR filing for business owners. Bundled plans are available on the pricing page.
⚠️Notice response
Don't panic, but act quickly. Share the notice document with us on WhatsApp. We'll identify the type of notice, explain what the IT department is asking, and draft a proper response within 24–48 hours.
All major notices: 143(1) intimation, 143(2) scrutiny, 148 / 148A reopening, 245 refund adjustment, 139(9) defective return, 131 / 131(1A) information request, penalty notices under 270A, demand notices, and CBDT compliance window notices.
Simple notices (143(1), defective return) are typically resolved in 3–7 days. Scrutiny assessments (143(3), 148) take 1–3 months depending on the complexity and the IT department's response time. We keep you informed throughout.
We analyse the demand and advise on whether to pay, appeal, or file a rectification. For disputable demands, we prepare an appeal before CIT(A) or the ITAT as part of our notice response service.
💳Pricing & payment
Plans start at ₹499 for a simple salaried return (DIY review) and go up to ₹3,999 for complex returns with multiple income sources, capital gains, or foreign income. Business and NRI returns are priced separately. See our pricing page for full details.
You pay after reviewing the draft return and approving it. For notice response, 50% is charged upfront and 50% on successful resolution.
UPI (PhonePe, GPay, Paytm), net banking, and debit/credit card via Razorpay. All transactions are secured by PCI-DSS compliant payment processing.
Yes. If you're not satisfied with the final filing, we offer a full refund — no questions asked. For notice response, the 50% completion fee is refunded if we're unable to close the notice.
🔒Security & privacy
Yes. All documents are encrypted at rest (AES-256) and in transit (TLS 1.3). Access is restricted to your assigned CA only. Documents are permanently deleted within 30 days of case closure.
No. We use OTP-based or authorised representative filing. We never ask for or store your income tax portal password.
All data is stored on India-resident servers, compliant with Indian data localisation norms.
Yes. Email privacy@fincrazeadvisors.in with subject 'Data Deletion Request'. We confirm deletion within 7 business days.
Still have questions?
Our CA team typically responds within 30 minutes on WhatsApp and 4 hours by email.